What information about all visitors is collected and stored on our site?
1svpn.com uses Google Analytics to analyze aggregated information about site visitors. To enhance security, 1svpn.com selects an option that allows Google to collect only a fraction of the IP addresses. Google Analytics may also store cookies to simplify the identification of users who repeatedly visit the site. Users who prefer not to be tracked by Google Analytics can install a browser add-on to bypass this procedure.

What information is recorded while clients are connected to our VPN service?
We maintain a non-permanent connection log for troubleshooting technical issues, which includes random name generation and internal IP address assignment (private IP address). These logs are reliably removed every few hours. We purposefully avoid recording any information to mitigate our legal liability. We do not monitor browser activity or retain any records. It is simply impossible with our internal interface. All data regarding service usage is anonymous and not associated with your real, public IP address. Our VPN app may display ads in Free Mode. By accepting this Privacy Policy, you also agree to the Policy of our Ad partner.

What happens if we receive a proper notice (e.g., DMCA) about copyright infringement for downloaded material?
As our customers are anonymous during service usage, such notifications will be directed to 1svpn.com, and our legal department will respond accordingly. Since we do not store connection logs, we cannot link the request to a clients identity, even if legally compelled to do so.

How do we respond when authorities request information about a client?
Our company is registered in Canada. If we receive a court order from an authorized entity whose jurisdiction extends to 1svpn.com, we are obliged to comply. However, we cannot be forced to provide data we do not possess. If legislation mandates the retention of connection logs or collection of personal data about internet activity, we will promptly inform our users and take necessary measures, including jurisdictional changes or closure. Our service protects those who entrust us with their privacy.

Changes to Privacy Policy
1svpn.com reserves the right to amend the stated privacy policy rules at any time. In such cases, we will take reasonable steps to ensure that these changes are communicated to you by prominently posting them on the 1svpn.com site for an acceptable period before the new policy takes effect, and by notifying all existing customers via email. Should you have any questions or comments regarding the above rules, please dont hesitate to contact us.

Last updated
December 1, 2023